What does being a true leader mean? Does it mean you should increase efficiency, resolve conflicts, motivate and guide people who work for your company? Today's world requires us to be more and more effective and more productive, so that our activities could become more profitable. The main objective of any business that wants to succeed must be a balance between the roles of leader and manager. Success will depend, in large part, on our ability to face challenges, deal with difficult people and resolve conflicts. This book examines these and other aspects of leadership, and offers strategies to help us grow in our profession.