This collection contains dialogues reproducing real situations of oral and written professional communication in English. Also it comprises key phrases and terms, exercises and cultural information.
Through this collection you will learn how to:
- make a phone or an e-mail conversation;
- confirm or cancel a meeting arrangement;
- make an oral or written request for information;
- make/change/cancel a reservation;
- place an order;
- advertise an event;
- solve a problem;
- express a gratitude, and etc.